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Smartedge | Lawn & Garden Edging | Bon-Fire :: Help zone

Help zone

Terms & Conditions

Ordering and Delivery

We aim to deliver your smartedge as quickly as possible, delivery times may vary depending on our workload but we aim to deliver within a week. All prices are inclusive of VAT and are priced in (£) GBP.

Cancellation and Return of Goods

Orders may be cancelled without reason if we are notified within 7 days of the customers receipt of the product and if ALL PRODUCTS ARE UNDAMAGED AND REPACKAGED CAREFULLY in their original packing - so be careful to open packaging carefully along seams. In this case we will make refunds within 30 days. Unless the goods were received damaged or faulty the customer may have to pay the cost of returning the goods.

Complaints

Complaints can be made in writing to us, and we will endeavour to respond to complaints within five working days, whereupon we will provide a likely time-scale to resolve the situation. All complaints will be dealt with as a matter of priority.

 
 
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  Keepos, The Anchorage, Shipyard Lane, Rye, East Sussex, TN31 7HL   Copyright © 2005-2017 Smartedge | Lawn & Garden Edging | Bon-Fire